Frequently Asked Questions

You may find your answers to your questions below.

When can I receive my invoice?When can I receive my invoice?

When can I receive my invoice?

Normally its 2-3 working days after we have received your box/item in our warehouse.

我何時能收到我的帳單?

倉庫收到您的物品後的2-3個工作天內我們會將帳單email給您

How do I pay?How do I pay?

How do I pay?

Please select "Payment" and follow the payment instructions. We accept bank transfer or debit/credit card payment.

如何付款?

請查看首頁的"Payment"資訊, 目前您可以用銀行轉帳將款項匯給我們, 或支付信用卡

Can I pay in any currency other than GBP?Can I pay in any currency other than GBP?

Can I pay in any currency other than GBP?

We only accept GBP. Please contact us if you cannot make payment in GBP.

我可以支付其他貨幣嗎?

我們只接受英鎊付款, 如您有付款上問題請與我們客服人員聯繫