Frequently Asked Questions

You may find your answers to your questions below.

How does group bookings work?How does group bookings work?

How does group bookings work?

If you have more than one destination address to send your boxes this is classed as a group booking.

1. All the process would be the same from "Empty Box Delivery  booking" to one address & "Sending Box booking" from one address.

2. On the documents, you need to provide us the documents based on each destination address

3. When marking your boxes you will all use the same reference number (You will get the reference number  in the confirmation email after Sending Box booking).

4. Below are examples of group booking order:

If you have 2 destination addresses in the group. Three boxes for address A. Two boxes for address B.

So the three boxes for address A will be:

BOX/PIECE NO. :  1 (the second box will be 2, the third box will be 3)

 TOTAL BOXES/PIECES : 3

So the two boxes for address B will be:

BOX/PIECE NO. :  1 (the second box will be 2)

 TOTAL BOXES/PIECES : 2

Box no 

*In a group shipment order we only deliver empty boxes to one address and collect from one address as well.

*If you require additional empty boxes to other address there will be £10 delivery charge each time

*If you require additional collections at the same address there will be £15 collection charge each time

*If you require a collection from a different address there will be a £25 additional destination charge each time 

如何團體海/空運如何操作,安排?

如果您有1個以上的目的地地址, 即為團體運輸

操作如下:

1.在英國端的送空箱和收箱皆從單一地址進行 (1次送空箱與1次收箱)

2.但在文件方面,則須提供和目的地地址相對應的文件數, 2個目的地收件地址,則須提供2份裝箱清單(Packing list)...etc

3.團體的訂單編號皆是一樣的,尤其在外箱上面需填上此一編號 (Sending Box訂單後,email顯示reference number請以此編號為主)

4.在團體的外箱上面如何填寫:

個別填寫實際寄件/收件資料外

如您有2個目的地收件地址, 地址A3, 地址B2

A地址的3"BOX/PIECE NO." 就分別是1,2,3 ;

TOTAL BOXES/PIECES就都是 "3"

B地址的2"BOX/PIECE NO." 就分別是1,2 ; TOTAL BOXES/PIECES就都是 "2"

Box no

* 團體若需要多次送空箱則每加一次會有 10鎊的空箱運費

* 團體同一地址若需要多次收箱則每加一次會有 15鎊的收件費用

* 團體若不同地址需要加收箱則每加一次會有25鎊的收件費用

Additional charge for group shippingAdditional charge for group shipping

Is there any additional charge if we deliver to the different address in the destination?

若目的地有不同收件地址,是否有額外收費?

Yes, We have 3 pounds per box as an additional delivery charge if you have more than one delivery address in the destination.

One address in the group goes free.

若有不同目的地的寄件地址,我們另外收一箱3鎊的費用,團體當中最多箱地址是免此費用的